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SecuX Review – End Result, But Is It What You Expected?

SecuX Review

As a provider of innovative hardware wallets, SecuX seems to stand out as a fine solution for crypto users. Offering unrivaled security features and seamless user experiences, SecuX empowers individuals and businesses to safeguard their cryptocurrencies with confidence. 

Yet, is there more beneath the surface? Join us in the realm of crypto security, uncovering where SecuX truly stands in the industry. Whether good or bad, the truth awaits your discovery.

General information
Name SecuX
Type of the company Crypto Wallet
Regulation status Not expected
Warnings from Financial Regulators No official warnings
Website link 
Active since 2018
Registered in Taiwan
Contact info [email protected] 
Trading platforms N/A
Majority of clients are from Brazil, United States, Turkiye, Germany, United Kingdom
Customer support Available
Compensation fund N/A

Mixed User Reviews

Digging into its influence, we found that SecuX reviews are mostly negative, which is a significant cause for concern. On a reliable platform Trustpilot, the wallet received only six reviews with a poor score of 2.5.

All six reviews express dissatisfaction, suggesting a pattern of disappointment among users. While some negativity is expected in any service, the absence of positive reviews is highly unusual and indicative of underlying issues.

The nature of the complaints is serious, phrases like “scammed” and “criminals” signal severe problems with trustworthiness. Reports of stolen funds and regulatory concerns compound the gravity of the situation.

Users explicitly warn others to avoid the platform, indicating a breakdown of trust. Trust is essential in financial services, particularly in the cryptocurrency sector where security is paramount. The absence of any positive reviews is troubling since legitimate platforms typically have a mix of positive and negative feedback. 

Additional Feedback

Even reputable sources like the Medium article cannot recommend the platform due to significant security and privacy issues. As well as numerous comments on Reddit about SecuX suggest the same.

However, in contrast to negative reviews, customer reviews on Amazon show that the SecuX wallet received 4.4 out of 5 stars, with 499 global ratings. User feedback is certainly mixed, and users can get overwhelmed and confused with SecuX reviews.

In summary, besides the Amazon review of one wallet and MetaMask integration, we will later mention, that this may be a common pattern that shady platforms practice. Users are advised to search for positive online feedback if they decide to engage with them.


We found the wallet is used in several domains, including:

  • Brazil
  • United States
  • Turkiye
  • Germany
  • United Kingdom

The platform focus in the US is on boosting sales, distribution, and forming partnerships for blockchain security solutions. While headquarters in Germany serves as a sales center, warehouse, and distribution hub. On another note, users looking to invest in a legitimate AI trading tool read all about it in our Option Alpha Review

Hardware Wallet

There are various SecuX hardware wallet options available for users. Such as SecuX w10 and SecuX Nifty, we will list the main factors of the most popular option, SecuX W20, a hardware wallet for NFT and Crypto.

Key features of the SecuX w20 wallet:

  • 10,000+ SecuX-supported coins
  • NFT supported
  • Multi-chain
  • Mobile iOS / Android
  • Web-based App
  • Dynamic PIN Entry

Amazon reviews regarding the SecuX W20 uncovered a mix of positive and negative feedback. Many users were pleasantly surprised by the wallet’s performance, noting its consistent recommendation alongside top competitors like Trezor and Ledger. 

They mention this is the SecuX most secure wallet available. However, some users expressed concerns about the wallet’s closed-source code, advising potential buyers to conduct thorough research before purchasing. 

MetaMask Integration

The platform has introduced significant updates to its product lineup in 2023. The Secu X MetaMask connection update enables users of the hardware wallets to utilize the full range of MetaMask functionalities. 

MetaMask, a widely used cryptocurrency wallet, allows users to securely manage their digital assets, facilitating transactions and swaps across its extensive network of partners and services. Through QR code scanning, users can seamlessly connect their SecuX wallet to MetaMask.

How to connect a SecuX wallet to MetaMask via QR code scanning?

  • Download the MetaMask Chrome extension 
  • Connect SecuX Wallet to MetaMask
  • Navigate to the MetaMask main page and click ‘Account’
  • Choose the “Connect hardware wallet” option
  • Follow the prompts for QR-based connection, selecting “QR-based” and clicking “Continue” to proceed to the QR code scanning page


  • SecuX W10 – EUR 69
  • SecuX W20 – EUR 119
  • SecuX Nifty – EUR 199
  • SecuX V20 – EUR 139
  • Shield BIO – EUR 149
  • SecuX W20 X TrendMicro – EUR 139
  • TrendMicro ChainSafer Premium – EUR 29.99

Users have available a selection of 16 bundles, one of them are:

SecuX Flagship Bundle V20, W20, and W10 EUR 289
X-SEED Deluxe Collection PLUS and PRO EUR 129

The platform offers a range of hardware wallets and related products at varying price points. SecuX’s pricing strategy seems to target affordability while offering innovative features, such as biometric authentication and scam-alert functionalities, which may justify the pricing of certain products at higher tiers.

Overall, the pricing appears to strike a balance between competitiveness and profitability, catering to a range of customer needs and preferences in the crypto market. For individuals looking for a good read about trading education platforms, check out our Rekt Capital Review


Among the SecuX crypto wallet options, the SecuX V20 and W20 stand out as the most versatile in terms of compatibility. They are compatible with the SecuX Mobile app, available on both iOS and Android platforms through the App Store and Google Play. Additionally, they can be utilized with the SecuXess software on MacOS and Windows 11.

Overall, the SecuX platform provides comprehensive compatibility across multiple forms, including mobile applications and desktop software. Users can seamlessly use the wallet, whether it’s a phone or a computer.

Customer Support

SecuX offers customer support services from Monday to Friday, operating between 9:00 am to 6:00 pm (Hong Kong Time). Users can reach out for assistance via their online web form or by email. Phone support isn’t available.

To initiate support through the form, customers can select their topic of concern, which may include queries related to devices, wallets, web services, applications, payments, or shipping. Once a topic is chosen, customers can fill out a form and leave a message detailing their issue or inquiry.

Concluding Thoughts on SecuX

Despite its innovative features and apparent versatility, SecuX faces significant skepticism and concern from users and reviewers. While its hardware wallets offer promising security features and compatibility, negative feedback is a major setback. 

Mixed reviews on platforms like Trustpilot, combined with serious allegations cast a shadow over SecuX’s reputation. While the platform’s pricing and product range may appeal to some, potential users are advised to proceed with caution, or conduct more data and search in-depth for any positive client feedback.


What is SecuX?

It's a company specializing in blockchain security solutions, particularly hardware wallets designed to safeguard cryptocurrencies and NFTs. Is SecuX Good?

Is SecuX Good?

The legitimacy is debatable. It depends on various factors, and while the platform presents itself as a reliable option, there have been mixed reviews and concerns raised by users regarding its reliability and trustworthiness.

Where is SecuX Made?

Manufactured by the company SecuX Technology Inc., which is based in Taipei, Taiwan.

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