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Can You Sue a Mortgage Company for Emotional Distress? Here’s What You Need to Know

How does emotional distress vary when a mortgage company causes me such?

Buying a home is one of the most significant investments you will make in your lifetime. It can be an exciting and fulfilling experience, but it can also be stressful and overwhelming. Unfortunately, some mortgage companies may add to that stress by engaging in unfair or deceptive practices.

If you are experiencing emotional distress due to the actions of your mortgage company, you may wonder if you have legal recourse. In this article, we’ll explore the possibility of suing your mortgage company for emotional distress and what steps you need to take if you decide to pursue legal action.

Feeling Stressed by Your Mortgage Company? Find Out if You can Take Legal Action

Mortgage lenders have certain obligations under federal law when dealing with borrowers. They must provide accurate information about loan terms and fees upfront so that you can make informed decisions about their offer. However, not all lenders follow these rules.

Some lenders engage in predatory lending practices, such as charging excessive fees and piling up interest rates. Another thing is failing to disclose important information about the loan terms. These practices can lead to financial hardship and emotional distress for borrowers.

If your lender has engaged in any of these behaviors, which have caused mental anguish, then it may be possible to sue them for emotional distress. Some common reasons for legal action against a mortgage company include issues related to foreclosure, loan modification, and servicing errors.

Understanding Your Rights: The Possibility of Suing Your Mortgage Company Explained

Emotional distress claims against mortgage companies fall under tort law, which deals with civil wrongs committed by one party against another resulting in harm or injury. In order for an individual borrower (plaintiff) to successfully sue their lender (defendant), they must prove:

  • That they suffered severe emotional trauma.
  • That the defendant’s conduct was extreme/outrageous.
  • That there was a direct link between the defendant’s conduct and the plaintiff’s injuries.
  • That there were physical manifestations accompanying mental suffering.

As a borrower, it’s important that you understand your rights when dealing with a mortgage company. In some cases, you may have grounds for suing the company, such as if you’ve been a subject to predatory lending practices, have experienced errors in loan servicing or billing, or have been wrongfully foreclosed upon. 

To determine whether you have a case, we recommend that you consult with an experienced attorney who can review the details of your situation and advise you on the best course of action. By asserting your rights and pursuing legal action when appropriate, you can protect your interests as a borrower and hold your mortgage company accountable for any wrongdoing.

How to File a Lawsuit Against Your Mortgage Provider

Filing a lawsuit against your mortgage provider for stress and anxiety issues can be a complex process. In order to have a strong case, you will need to provide evidence that the mortgage company engaged in wrongful conduct that caused you to experience these emotions.

This may involve demonstrating that the company engaged in predatory lending practices, failed to provide adequate customer service, or wrongfully foreclosed on your property. To file a lawsuit, you will need to consult with an experienced attorney who can help you navigate the legal system and build a strong case.

Your attorney will help you gather evidence, draft legal documents, and represent you in court. It’s important to note that litigation can be a lengthy and expensive process, and there is no guarantee of a favorable outcome.

However, by asserting your legal rights and pursuing legal action, you may be able to recover damages and hold your mortgage provider accountable for any wrongdoing.

Legal Options Available When Dealing With an Emotionally Abusive Mortgage Lender

In addition to pursuing legal action, there may be other legal options available to you. For example, you may be able to file a complaint with your state’s banking regulator or the Consumer Financial Protection Bureau (CFPB). 

These agencies can investigate allegations of abusive or illegal practices. Another option is to seek the assistance of a housing counselor or mediator. These professionals can help you communicate with your lender and work towards a mutually acceptable resolution.

In some cases, mediation may be required before pursuing legal action. Ultimately, the best course of action will depend on the specific circumstances of your situation. It’s important to consult with an experienced attorney and explore all available options before making a decision. 

By taking proactive steps to address emotionally abusive behavior, you can protect your rights as a borrower. 


At the end of the day, dealing with an emotionally abusive mortgage company can be a stressful and overwhelming experience. However, you do have legal options available to you. Remember that it’s important to know your rights as a borrower.

By consulting with an experienced attorney, gathering evidence, and building a strong case, you may be able to hold your mortgage company accountable for any abusive or illegal behavior. Remember, you deserve to be treated with respect and dignity. There are resources available to help you achieve a fair outcome.


Q: What can make me win a case against my troublesome home loan servicer?

A: Some factors that may impact the outcome of your case include the evidence you have to support your claims, the strength of the legal arguments you are making, and the quality of your legal representation. While there is not a clear-cut yes or no answer, it’s still crucial to take initial steps to counter your emotional distress.

Q: How does emotional distress vary when a mortgage company causes me such?

A: Emotional distress can be caused by a variety of factors, such as a mortgage company’s failure to communicate effectively. More are harassment or intimidation by collection agents, wrongful foreclosure, or discrimination based on race, gender, and the like. The severity and duration of emotional distress can also vary depending on the case.

Q: What are my legal rights when negotiating with a mortgage company?

A: Borrowers have the right to be treated fairly and in good faith, receive accurate information, and be protected from discrimination. It is crucial to consult with an attorney to understand your rights and ensure that your interests are represented properly.

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